Practice information

North London Clinic Hours

The above times are when you are most likely to be able to talk to me. I am generally available during calling-in times on my dedicated patient line (020 8351 0932) to:

• Provide free advice to registered patients currently having consultations
• Provide brief telephone consultations to patients if you are acutely ill between appointments. Please note that acute illnesses that do not resolve may require a full consultation. Also note that this service is only for registered patients who have consulted me previously.
• Make appointment bookings.

You can of course call outside these times including on my mobile number (07957332215) and you may catch me if you ring during clinic hours unless I am with a patient.

If you do not reach me personally please leave a message and I will endeavour to call you back within 24 hours. Let me know in the message if it is urgent and what might be a good time to call you back.

The ansaphone message will provide appropriate information if I am unavailable.

Emergency Contact and Locum Cover

In an emergency, if you have been unable to reach me and require homeopathic advice, please call the Homeopathic Helpline on 09065 343 404. This helpline is open from 9.00am to midnight, 365 days a year. It costs £1.50 per minute, which is billed to your phone. Provided you have all the symptoms to hand calls are usually very brief. The homeopaths who staff the service will suggest a remedy for you to obtain.

Patients currently having consultations will usually be advised of dates when I will on holiday and may be given the details of a locum where necessary.

Please remember to seek medical advice as normal when using homeopathy

Confidentiality

Patient records are strictly confidential. Information given during consultations will not be shared with third parties (e.g. other health care workers) without the written consent of the patient. The only exceptions are where I am required by law to provide information (e.g. under the Children’s Act), or where, in my professional opinion, it would prevent loss of life or injury (e.g. in a medical emergency) to yourself or another person.

Clinic Address

4 Cranleigh Gardens, Grange Park, London, N21 1DS

Telephones: 020 8351 0932 or 07957 332215(mobile)

Transport

Easy parking outside

Public Transport

Grange Park Station (short walk)

From London: Finsbury Park (Victoria and Piccadilly line),

or Highbury Corner (Victoria Line) or Moorgate

From Hertford North and Stevenage.

W9 bus from Southgate (Piccadilly line) or Enfield Town

Registration as a practice patient

What is included in the consultation fee?

The cost of all consultations includes:

1. The consultation itself. Please note that the length of the consultation is approximate only and may be longer or shorter.

2. All casework and research I undertake between appointments.

3. All the remedies that form part of your homeopathic consultation. Please note that I may sometimes suggest the use of tissue salts, a topical cream or ointment for you to buy in addition to your remedies but these will not be essential to your treatment.

Terms

Payment is due by cash or cheque at the end of each consultation. Missed appointments and cancellations with less than 24 hours notice are charged at the full fee.

4 Cranleigh Gardens, Grange Park, London. N21 1DS Tel: 0208 3510932 www.enfieldhomeopathy.co.uk